Before you buy
Questions?
We’re real people.
Find the quick answer here, or reach out if you want help picking a gift.
Email BergerDesigns →Where do I check out?+
BergerDesigns purchases are completed securely through Etsy. Every product link on this site opens the original Etsy listing.
Do you take custom orders?+
Yes. You can message Valarie and Jay through Etsy to ask about a custom idea or personalization.
How quickly do you respond?+
The Etsy shop usually responds within a few hours.
What is your return policy?+
Most sublimated items accept returns and exchanges within 30 days. Some custom plush and memory items are not eligible for returns. Check the individual Etsy listing for the details that apply.
Where are you based?+
BergerDesigns is a two-person studio in Allentown, Pennsylvania.